Fraud Statistics Jan 17 - Dec 17

“With fraud values in other areas of card payments either flat or falling, attention is now focussed squarely on online fraud”

We publish card payments fraud statistics reported by Australia’s financial institutions and major card schemes to monitor prevention measures and trends, and help inform businesses and consumers about fraud issues.

Data released for 2017 calendar year shows:

  • Card fraud of all types was up 5% to $561 million and accounted for 0.075% of the overall value of card transactions. As the overall value of transactions was also up 5% to $748.1 billion, the rate of card fraud remained largely the same as in 2016.
  • Chip technology is providing strong protection for in-person transactions. In 2017, counterfeit/skimming fraud fell to the lowest value since 2006.
  • As in-person fraud becomes harder, and as more payments are made online, fraud is migrating to card-not-present channels. Almost 85% of card fraud now occurs online, reflecting a global trend of growing online card fraud and cybercrime generally.

This year, the industry has ramped up the fight coming together in a new approach to accelerate the uptake of online fraud prevention measures – the CNP Fraud Mitigation Framework.

For further information on this data release, please see the Australian Payment Card Fraud 2018 report and the accompanying Media Release

Fraud Statistics for Jan - Dec 2017 Australian Payment Card Fraud 2018 Report

View Statistics for Fraud

Click to view statistics on key payments areas

Fraud Perpetrated on Australian Cheques and Cards

1 January 2017 - 31 December 2017 

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 727   $5,905,525   90 $1,110,710 0.0008% 0.0005%
Australian-issued cards 3,572,248 $561,408,226 8,965 $748,108  0.0398% 0.0750%
Proprietary debit cards 51,011  $16,901,729 N/A N/A N/A N/A
Scheme credit, debit and charge cards 3,521,237 $544,506,497 N/A N/A N/A N/A
Total 3,572,975 $567,313,751 9,054 $1,858,818 0.0395% 0.0305%

 

^ = Figures have been revised.

Cheque Fraud Perpetrated in Australia

1 January 2017 - 31 December 2017

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 0 0 470 22,415,866 5,580
Fraudulently Altered 234 2,446,958 572 8,263,601 1,377,268
Stolen Blank Cheque / Book 383 2,291,542 1,727 8,884,184 253,197
Originated Counterfeit Cheques 31 319,127 176 2,230,941 196,975
Non-originated Counterfeit Cheques 31 289,749 159 11,744,658 122,268
Breach of Mandate 6 382,332 8 367,227 0
On-Us Total 685 5,729,708 3,112 53,906,477 1,955,288
           
Deposit Fraud        
Valueless 29 75,985 414 31,950,841 237,197
Valueless - Kite Flying 2 14,321 20 270,177 2,325
Third Party Conversion 11 85,511 40 2,227,165 27,796
Deposit Total 42 175,817 474 34,448,183 267,318
           
Total 727 5,905,525 3,586 88,354,660 2,222,606

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 January 2017 - 31 December 2017

Category Transactions Value

Debit Card Fraud – PIN Used:
Lost/Stolen 9,467 2,379,625
Never Received 3,465 1,435,087
Counterfeit/Skimming 33,143 11,912,059
Other 1,208 802,358
PIN Used Total 47,283 16,529,129
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 2,427 169,639
Never Received 308 40,361
Counterfeit/Skimming 65 26,347
Other 928 136,253
PIN Not Used Total 3,728 372,600
     
Total Debit Card Fraud 51,011 16,901,729

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 January 2017 - 31 December 2017

Category In Australia Overseas Total

Lost / Stolen 319,926 24,631,798 55,336 13,349,243 375,262 37,981,041
Never Received 39,359 6,130,614 2,076 324,939 41,435 6,455,553
Fraudulent Application 8,653 2,740,724 2,307 547,255 10,960 3,287,979
Counterfeit / Skimming 20,442 4,581,884 53,377 14,385,728 73,819 18,967,612
Card Not Present (CNP) 1,420,651 227,453,137 1,591,831 248,887,889 3,012,482 476,341,026
Other 3,692 902,981 3,587 571,006 7,279 1,473,287
Total 1,812,723 266,440,437 1,708,514 278,066,060 3,521,237 544,506,497

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)

Lost / Stolen 25,378 3,420,483
Never Received 718 102,454
Fraudulent Application 1,369 129,914
Counterfeit / Skimming 29,630 7,641,963
Card Not Present (CNP) 352,341 67,331,692
Other 2,536 777,362
Total 411,972 79,403,867

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.