Fraud Statistics

We publish fraud statistics twice-yearly to help increase awareness about fraud trends, prevention and security. 

  • Fraud Statistics Jan 19 - Dec 19

    Card fraud declines sharply in 2019

    Our 2020 Payment Fraud Report shows that in 2019, card fraud fell by 19.5% to $464 million - the biggest decline ever - as total card spending rose 3.9% to a record $819 billion. This translates to a fraud rate of 56.6¢ per $1,000 spent, a significant drop from 73.1¢ per $1,000 in 2018.

    • Fraud on Lost and Stolen cards fell by 37% to $35 million
    • Counterfeit /Skimming fraud fell by 14.3% to $16.8 million
    • Card-Not-Present fraud fell by 17.7% to $402.6 million

    The drop in card-not-present (CNP) fraud, mainly affecting online transactions, is the first ever and coincides in part with the introduction in July 2019 of the industry CNP Fraud Mitigation Framework.

    The industry is committed to tackling CNP fraud, which accounts for 87% of all card fraud, and remains vigilant as e-commerce volumes increase during the COVID-19 pandemic.

    For more information on the data and payment fraud trends, including a “Spotlight on Scams”, read our Payment Fraud Report below and the accompanying Media Release.

    Fraud Transactions Total Transactions Fraud Rates
    Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
    Category Actual Exposure Recoveries*
    Category Transactions Value
    Category In Australia Overseas Total
    Category Transactions Value ($)
  • Fraud Statistics Jul 16 - Jun 17

    We collect payments fraud statistics from Australia’s financial institutions and major card schemes twice-yearly.

    Tacking card fraud is a key priority for industry. We publish the aggregated data to help increase awareness about fraud trends, prevention and security, and to assist financial institutions in:

    • monitoring fraud trends
    • developing targeted mitigation strategies

    In the 12 months to 30 June 2017, transactions made on Australian cards totalled more than $730.1 billion – up 3.8%. Card fraud increased by 3.1% to $538.2 million:

    • counterfeit and skimming fraud dropped 34%
    • card-not-present fraud increased 10%, now accounting for 82% of all fraud on Australian cards

    As chip technology continues to provide strong protection against counterfeit card, fraud is migrating to online channels. 

    For further information on this data release, please see the accompanying Media Release.

    Fraud Transactions Total Transactions Fraud Rates
    Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
    Category Actual Exposure Recoveries*
    Category Transactions Value
    Category In Australia Overseas Total
    Category Transactions Value ($)