Media Releases

  • Announcing our New Name

    "Australian Payments Network" reflects the importance of the network in helping make payments thrive. 


    13 April 2017

    ANNOUNCEMENT: Name Change


    We are pleased to advise that the Australian Payments Clearing Association has changed its name to Australian Payments Network Limited.

    The new name reflects the importance of the network - both in terms of the payments network and the network of members and stakeholders that help the payments system thrive.

    APCA’s voting members unanimously approved the proposal to change the company’s name at the General Meeting held on 4 April 2017. The name change was subsequently approved by ASIC on 12 April 2017.

    The new name is effective immediately. You will see ‘Australian Payments Network’ on our corporate communications, email signatures, and information about our name change on the APCA website.

    Our new corporate identity will be launched towards the end of May. This is when we will start using corporate materials featuring our new logo, new email addresses and a new domain name.

    Why change?

    The rebrand is part of the company’s repositioning to more effectively meet the needs of the changing payments landscape.

    Established in 1992, our purpose was to manage the day-to-day operation of clearing systems and as such, “Australian Payments Clearing Association” was both descriptive and accurate. But the world of payments has changed significantly, as has our role.

    Today, we are the home for collaboration and cross-industry innovation. We play an important role in driving continuous improvement, bringing together members and a growing number of new stakeholders. Moreover, in our role as champion of the payments system, we help the payments network to thrive.

    We are very excited about the opportunities the rebrand offers and look forward to working with stakeholders to continue to champion the payments system.

    Dr Leila Fourie
    Australian Payments Network


    Australian Payments Network Limited ABN 12 055 136 519
    Level 6, 14 Martin Place, Sydney NSW 2000 Telephone +61 2 9216 4888 Email

  • Payments Fraud

    Financial institutions and card schemes are actively working to tackle CNP fraud with a wide range of initiatives.


    16 December 2016

    APCA releases interim payments fraud data


    The Australian Payments Clearing Association, the payments industry self-regulatory body, today released interim payments fraud statistics covering the 12 months to 30 June 2016.

    The interim figures show that Australians spent $703 billion on their cards over the period – of this total 0.07%, or $521 million, was fraudulent. This represents a card fraud rate of 74.2 cents per $1,000 spent, up from 60.4 cents per $1,000 spent on the previous 12 months.

    The rise in card fraud is driven by increasing card-not-present (CNP) fraud. CNP fraud occurs when card details are stolen and then used to make purchases or other payments without the card, mainly online.

    Today’s figures show that CNP fraud increased from $323 million to $402 million over the 12 month period and accounted for 77% of all fraud on Australian cards.

    APCA CEO Leila Fourie said, “Increasing CNP fraud reflects the growth in e-commerce and a global trend in online card fraud and cybercrime in general. Financial institutions and card schemes are actively working to tackle this fraud with a wide range of initiatives.”

    Industry continues to progress the roll-out of significant measures including:

    • Improved cardholder authentication through one-time passwords and biometrics.

    • Reduced exposure of card data through tokenisation and adherence to global security standards for cards.

    • Fraud identification and prevention in real-time through dedicated analytics tools.

      “We have been successful in reducing counterfeit and skimming fraud at point-of-sale terminals in Australia with chip technology. By using the online authentication and fraud detection technologies available, we can do the same in the CNP space,” said Dr Fourie.

      “This year, we have also commissioned research on the impact of CNP fraud on consumers and the mitigation strategies taken in other jurisdictions, developed industry guidelines for implementing a range of fraud detection solutions, and are engaging with merchants to understand their needs and expectations,” said Dr Fourie.

      Merchants can help protect their businesses and customers from online fraud by taking advantage of the tools available including fraud detection and online authentication solutions.

      Consumers can take simple steps such as only providing their card details on secure websites and always keeping their PC security software up-to-date. Australians are not liable for any fraudulent transactions on their payment cards and will be reimbursed as long as they have taken due care.

      The interim fraud data are consistent with trends described in Australian Payments Fraud – Details and Data for 2015, released by APCA in August 2016.

      Today’s figures are available at Comprehensive payments fraud data for 2016 will be released in mid-2017.


    Media Contact: Ida Turner, APCA Communications Tel: (02) 9216 4817 Mob: 0409 716 556

    Australian Payments Clearing Association Limited ABN 12 055 136 519
    Level 6, 14 Martin Place, Sydney NSW 2000 Telephone +61 2 9216 4888 Facsimile +61 2 9221 8057


    Tips on how to protect against online card fraud

    Tips for merchants:

    • Use a fully hosted payment gateway provider to collect your payments.

    • Watch for suspicious orders. Is the order unusually large for your business? Is the customer trying various cards in order to make a successful payment?

    • Avoid shipping re-saleable goods to a temporary address (e.g. hotel) or to a PO box number.

    • Never take payments on behalf of any other business or person.

    • Only make refunds to the card originally used to pay for the goods.

    • Take advantage of the tools available such as online authentication methods – American Express SafeKey, Mastercard SecureCode and Verified by Visa.

    Tips for consumers:

    • Always keep your PC security software up-to-date and do a full scan often.

    • Only provide your card details on secure websites - look for the locked padlock.

    • Register for, and use your financial institution’s online fraud prevention solutions whenever prompted.

    • Check your account statements and report any suspicious transactions to your financial institution. 



  • Towards a Digital Economy

    Australia is making great strides in moving away from cheques and cash.

    23 November 2016



    Digital payments taking over from cheques

    The Milestones Report(1) released today by the Australian Payments Clearing Association, the payments industry self-regulatory body, shows that the drop in cheque use in the 12 months to June 2016 is the greatest annual drop in the last decade.

    Today’s report shows that cheque use dropped by 17.2% to 126.4 million. This compares to a 15.7% drop in 2015 and 13.5% in 2014. Since 2006, cheque use has dropped 73%. Cheques now only account for about one percent (1.2%) of all non-cash retail payments.

    Cash use also continues to drop steadily. The number of ATM withdrawals dropped by 6.6% to 675.8 million - also the greatest annual drop in the last decade - having dropped 4.9% in 2015 and 4.2% in 2014.

    In contrast, the use of digital payments is growing strongly:

    • Direct entry transactions (direct debit and direct credit) grew by 7.2% to 3.3 billion.
    • Card payments (credit and debit cards) grew by 12.1% to 7.0 billion.

    APCA CEO, Leila Fourie said “Australia is making great strides in moving away from paper payments – both cheques and cash. This is important from an efficiency viewpoint, for customer convenience and for digital inclusion.”

    Online payments are increasingly attractive to older Australians. Citing recent research, the Milestones Report notes that in 2015 more than half of internet users over the age of 65 made banking transactions online (53%) and just under a half (48%) had paid bills online

    The Report also highlights that:

    • Australia is reported second in the world for smartphone use, with 77% of Australians owning a smartphone.

    • 7.7 million Australian households have internet access – this represents 86% of all households, up from 83% last year.

    “Australia is leading the way in digital payments with continued strong growth in card payments, impressive smartphone penetration and improved digital literacy. The industry’s New Payments Platform will provide a stimulus for yet more innovation,” said Dr Fourie. 

    The Report notes that the New Payments Platform, new national infrastructure for fast, flexible, data-rich payments, will further support the transition to digital payments. Other industry and government initiatives noted in the Report include:

    • The Australian Payments Council’s initiatives set out in the Australian Payments Plan

    • Electronic conveyancing for property settlement through the PEXA service

    • Government’s SuperStream for the superannuation system 

    The Milestones Report and accompanying infographic are available at


    1.  APCA releases regular Milestones Reports to review progress against the action plan it published in May 2012. See “The Decline of Cheques: Building a Bridge to the Digital Economy” 

    Media Contact: Ida Turner, APCA Communications Tel: (02) 9216 4817 Mob: 0409 716 556 

    Australian Payments Clearing Association Limited ABN 12 055 136 519
    Level 6, 14 Martin Place, Sydney NSW 2000 Telephone +61 2 9216 4888 Facsimile +61 2 9221 8057